top of page

Terms & Conditions

Last Updated on 29 Jan 2025

General Terms of Service

These General Terms of Service (the "Terms") constitute a legal and binding agreement between XGrowth LLC (referred to as "XGrowth," "We," "Us," "Our," or "Service Provider") and You, or if you are representing an employer or client, then that employer or client ("You" or "Client"). These Terms govern your use of XGrowth’s website, XemailAudit (https://xemailaudit.com), and all related services and features provided by XGrowth (collectively, the "Services").

By accessing or using XemailAudit, You agree to comply with and be bound by these Terms. If You do not agree, do not use our Services.

1. Modifications to the Terms

XGrowth reserves the right to update or modify these Terms at its sole discretion. Any changes will be communicated via the Website or other appropriate channels at least 14 days prior to taking effect. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.

2. Definitions

The following terms shall have the meanings assigned below unless otherwise stated:

  • “Assistance Services”: Support services provided by XGrowth to facilitate Your use of the Services, including onboarding, configuration, and consultation.

  • “Data”: Any electronic data, including personal or other information processed or shared by You while using the Services.

  • “Service”: The XemailAudit platform, which offers features such as email audit reports, email deliverability analysis, spam diagnostics, and campaign improvement recommendations.

  • “Intellectual Property Rights”: Rights to patents, trademarks, copyrights, designs, software, and related materials owned by XGrowth or licensed to us.

  • “Operating Policies”: The guidelines and practices that govern the operation of the Service, including our Privacy Policy and Sending Policy.

3. Use of the Services

​

3.1 Permitted Use

You agree to use the Services in compliance with these Terms and applicable laws. You must not:

  • Disrupt or interfere with the functioning of the Services.

  • Use the Services for unlawful, fraudulent, or unethical purposes.

  • Share access credentials or resell the Services without explicit permission.

3.2 Account Security

You agree to use the Services in compliance with these Terms and applicable laws. You must not:

  • Disrupt or interfere with the functioning of the Services.

  • Use the Services for unlawful, fraudulent, or unethical purposes.

  • Share access credentials or resell the Services without explicit permission.

3.3 Content Responsibility

You are solely responsible for the content of emails or campaigns sent via the Services. Content must comply with applicable laws and regulations and must not:

  • Contain malicious software or harmful data.

  • Infringe on third-party intellectual property rights.

  • Be misleading, offensive, or defamatory.

XGrowth reserves the right to review, remove, or block content violating these Terms.

4. Service Levels and Support

4.1 Service Commitment

We strive to ensure reliable service delivery and maintain uptime consistent with industry standards. We also provide automated and real-time tools to monitor email deliverability and improve campaign performance.

4.2 Support

Support is provided through email at support@xemailaudit.com and is limited to addressing account-related and technical issues. Support is available to the primary account holder or designated Administrator.

5. Intellectual Property

All content, features, and software related to XemailAudit are protected under applicable intellectual property laws. You may not reproduce, distribute, or modify any materials without prior written consent from XGrowth.

6. Data Privacy

XGrowth processes and stores data in compliance with applicable privacy laws. For details, please refer to our Privacy Policy

By using the Services, You consent to the processing of your data as described therein.

7. Limitations and Fair Usage Policy

To maintain service quality, XGrowth enforces a Fair Usage Policy:

  • Maximum daily audit requests or report generations are subject to plan-specific limits.

  • Excessive usage beyond standard rates will be charged on a prorated basis.

8. Termination

XGrowth may suspend or terminate your access to the Services without liability if You:

  • Breach these Terms.

  • Engage in activities harmful to the Services or its users.

Refunds will not be provided for terminated accounts due to violations.

9. Liability Disclaimer

XGrowth is not responsible for:

  • Loss or destruction of data resulting from your use of the Services.

  • Indirect, consequential, or incidental damages arising from Service interruptions.

Our total liability for any claim is limited to the amount You paid for the Services in the 12 months preceding the claim.

10. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in courts located in the United States. 

Contact Us

For inquiries or concerns, reach us at:
XGrowth LLC
Email: support@xemailaudit.com || niharika@xemailverify.com
Website: https://xemailaudit.com

bottom of page